Fulfillment Policy
Alkyon Financial, 85 Tower Office Park, Woburn, MA 01801

Alkyon Financial and/or its affiliates (“Alkyon Financial”, “we”, or “us”) operate an online platform located at www.alkyonfinancial.com from which you may engage with financial services, programs, and related offerings.

These Terms of Use apply to the content and functionality of Alkyon Financial’s platform.

Information You Provide to Us

By visiting Alkyon Financial and providing your contact information, you consent to receive communications from us, including emails and text messages, for verification and service updates. Standard messaging rates may apply. You may opt out at any time by replying “STOP.” Please note that opting out of messages may disable important security or service-related notifications.

Alkyon Financial Intellectual Property (IP)

All content, trademarks, logos, systems, and intellectual property associated with Alkyon Financial are protected by law and remain the exclusive property of Alkyon Financial or its licensors. Submission of feedback or ideas is considered voluntary and may be used by Alkyon Financial without obligation, attribution, or compensation.

Access to Our Platform

You are granted a limited, revocable, non-transferable license to access our services for personal or professional use, subject to compliance with our terms. Unauthorized use terminates this license immediately.

Products, Content, and Specifications

All products, services, descriptions, and pricing displayed on our website are subject to change without notice. Visual representations are for reference only. Product availability may vary, and we will make reasonable efforts to notify you of any fulfillment delays.

Subscriptions

• Terms: Subscription terms will be disclosed at the point of purchase.
  By subscribing, you agree to these terms.
• Cancellations: Cancellation options and instructions will be provided before completing your subscription.

Account Requirements

Account creation may be necessary to use some of our services. You are responsible for maintaining accurate information and securing your account credentials. Alkyon Financial reserves the right to suspend or terminate accounts for any reason.

Shipping & Returns (if applicable)

For physical products, shipping is managed via selected carriers. Estimated delivery times are not guaranteed. Items may be returned within 30 days if they do not match their product description, in original condition and packaging. Contact us to initiate a return and receive shipping instructions. Refunds will be processed upon receipt and inspection of the returned item.

Sanctions and Export Restrictions

You may not use our services or purchase products for the benefit of any embargoed countries, individuals, or organizations as designated by applicable U.S. laws, including OFAC regulations.

No Warranties

Alkyon Financial services and materials are provided “as is” and “as available.” We make no warranties, express or implied, regarding performance, accuracy, or fitness for a particular purpose. Use of our services is at your own risk.

Limitation of Liability

Alkyon Financial is not liable for any indirect, incidental, or consequential damages, including lost profits or data, arising from your use or inability to use our services or platform. In jurisdictions where liability limitations are not permitted, our responsibility will be limited to the minimum extent allowed by law.

Dispute Resolution

Before pursuing legal action, please attempt to resolve disputes with us informally by contacting our support team. Unresolved disputes will be handled through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, to take place in Middlesex County, Massachusetts, unless otherwise agreed. Exceptions apply for small claims court or requests for injunctive relief.

Changes to These Terms

We may revise these Terms of Use at any time. Material updates will be communicated via email or platform notifications. Continued use of our services after updates constitutes acceptance of the revised terms.

Contact Us

If you have questions regarding this Fulfillment Policy, please contact us:
Website: www.alkyonfinancial.com/contact
Email: [email protected]
Phone: 978-578-2762
Fax: 978-737-9051
Mail: 85 Tower Office Park, Woburn, MA 01801